Learn how it works

As easy as 5, 6, 7, 8

Earning ShowPoints is Easy

How getting rewarded with Audience Rewards works.

Everything's coming up FAQs

  • To get rewarded for doing what you already love to do, seeing a show. Members receive special offers, ShowPoints, access to exclusive events, and more.

  • Audience Rewards is the Official Rewards Program of Broadway and provides benefits and rewards for fans of the performing arts. Membership is free and allows you to earn ShowPoints on ticket purchases and through program partners that can be used for free tickets, theatre collectibles, unique experiences, and more. Members also benefit from ticket pre-sales and VIP access to shows and events.

  • No. Audience Rewards membership is free!

  • 1. Online. Sign up by visiting www.audiencerewards.com and clicking on the “Join” button. After you have created a password and completed the enrollment process, you will receive confirmation via a pop-up screen and a follow-up email. Both of these will contain your newly assigned Audience Rewards account number.

    2. Ticketing Systems. Audience Rewards is integrated with both Telecharge and Ticketmaster. When you purchase tickets to a participating show, you will be prompted to join or enter your Audience Rewards number.

  • Enter your Audience Rewards number when you purchase tickets to a participating show. Telecharge and Ticketmaster will both prompt you for your account number during the online purchase process. You can also use your account number and password to sign in to your account every time you visit the Audience Rewards website. This will allow you to view your account activity, see special offers, shop the awards catalogue and update your profile information.

  • We take the security of your information and your privacy very seriously. We do not share any personally identifying data about you with anyone outside of Audience Rewards, its parent companies, affiliates, subsidiaries, operating companies and other related and participating entities. No personally identifying data will be shared directly with Audience Rewards program partners without your permission. Your information is not sold to any third party. You have control over how we obtain, use, and give out information about you. For more information, please see our Privacy Policy.

  • We take the security of your information and your privacy very seriously. We do not share any personally identifying data about you with anyone outside of Audience Rewards, its parent companies, affiliates, subsidiaries, operating companies and other related and participating entities. No personally identifying data will be shared directly with Audience Rewards program partners without your permission. Your information is not sold to any third party. You have control over how we obtain, use, and give out information about you. For more information, please see our Privacy Policy.

  • Audience Rewards Customer Service agents are available to assist you with any questions about your redemption.

    Contact Audience Rewards Monday-Friday from 10am-5pm EST at 866.313.9635.


    Or email your questions or concerns to customerservice@audiencerewards.com. Please allow 24-48 hours for any inquiries made by email.

How do you solve a problem like...?

We’re here to help. Email or call 866-313-9635 to connect with our Audience Rewards concierge.